When is an on-site caretaker or building manager appropriate?
The larger and more complex the property, the more regular on-site presence can improve inspection, prevention and response.
Apartment count alone is insufficient. Consider buildings, elevators, parking, gardens, plant rooms, supplier traffic, operating hours and fault history.
A caretaker is not a substitute for a qualified technician or cleaning contractor. The job description should define rounds, authorised small tasks, supplier attendance, reporting, safety and limits; hours should follow those tasks.
Professional management creates continuity: open the task, assign responsibility, keep evidence, follow the supplier and update residents until closure. In a new building, that same record also protects warranties and claims against the contractor.
Three points to check
- Measured tasks and hours
- Clear authority limits
- Reporting and supervision
Official and professional sources
These links are provided for further reading. Always check the authority’s website for the latest version and instructions.