New buildings and resident service

What should be received before managing a new building?

Plans, instructions, warranties, installer contacts, checks, certificates, keys and access, supported by a documented condition survey.

The handover file should cover elevators, fire systems, water, electricity, gates, cameras, solar systems and common areas. A photographed inventory should connect each system to its warranty and supplier.

During the statutory inspection and warranty periods, distinguish routine maintenance from a possible contractor defect. Notices should be precise, dated and followed until repair or an appropriate technical determination.

Professional management creates continuity: open the task, assign responsibility, keep evidence, follow the supplier and update residents until closure. In a new building, that same record also protects warranties and claims against the contractor.

Three points to check

  • Complete handover file
  • System and defect survey
  • Budget and calendar from day one

Official and professional sources

These links are provided for further reading. Always check the authority’s website for the latest version and instructions.