Our services

Professional management that connects people, systems and budget

Every condominium deserves a service structure that fits. After a visit and mapping exercise, we define the services, frequencies, staffing and reporting arrangements and present them in a clear, structured proposal.

Condominium management and committee support

Work plans, meetings, decisions, minutes and orderly follow-up.

Budgeting, accounting and collections

A clear view of the condominium’s income, expenses, commitments and payments.

Resident and owner service

Residents of buildings managed by ALTIT LUXURY can report a fault or contact the management team in two ways. Call the dedicated 24/7 resident service line using the number provided to your building, or send a request through the resident app via Resident access on this website.

Preventive maintenance, systems and safety

Inspections and servicing are coordinated and followed up with qualified professionals.

Suppliers, cleaning and on-site presence

From periodic checks by a field representative to regular support from a caretaker who knows your building and its residents: on-site presence tailored to your needs, with cleaning supervision and supplier coordination.

Compare the two on-site roles

Digital management, reporting and records

Requests, documents, updates and reports are kept together instead of scattered across people and groups.

Service areas in detail

Running a condominium takes far more than cleaning and electricity

These are the core functions we bring together. The final scope is set only after a site review, a system inventory and an examination of existing contracts and budgets.

Field representative and building caretaker

On-site presence that fits your building’s needs

Some buildings need periodic inspections. Others need a familiar point of contact who knows the residents and supports everyday life. ALTIT LUXURY adapts the service to your building and your needs.

Periodic oversight

Field representative

Professional supervision and checks

The management company’s and owners’ committee’s eyes on site: periodic visits, common-area inspections, cleaning and works supervision, and reports on issues that need attention.

What the field representative does

Visits and supervision
Check the condition of common areas, cleaning quality and ongoing works, and document any issues.
On-site coordination
Liaise with the owners’ committee and management team, assist with purchasing materials and equipment, and meet contractors by arrangement.
Urgent situations
Assist with coordination and on-site response within the agreed service scope.

For buildings that need organised oversight and periodic professional visits.

Frequent, personal support

Building caretaker

A familiar contact who knows your building and you

Frequent visits and ongoing support for owners and tenants. The caretaker knows the building and its systems and holds the keys and access permissions for the shared areas and systems entrusted to them.

What the caretaker’s support includes

Direct contact with residents
Receive requests, assist with everyday needs and follow up with the management team.
Access to rooms and systems
Open service rooms and locked cabinets for authorised residents and contractors as needed.
Help with meter readings
Provide access to a meter or photograph it and send the image to the owner.
Review of camera recordings
Help clarify incidents when needed, within authorised access and applicable law while protecting residents’ privacy.
Support for contractors
Meet the supplier, explain the issue, provide access and follow up on completion with the management company.
Care for the building’s daily routine
Check cleanliness and order, identify visible faults and keep track of shortages in equipment and supplies.
Simple on-site tasks
Tighten a handle, replace an accessible bulb or clean a small local spill, within their training and the agreed service scope.

For residents, a familiar person to turn to. For owners who are away, practical help from a distance.

Behind the on-site support, your management company

The field representative and caretaker work on behalf of the management company and coordinate with it. Their services complement its work and do not replace it.

ALTIT LUXURY handles collections and arrears follow-up, budgeting and expense control, suppliers, periodic inspections and maintenance, resident requests and committee support. The company manages service teams, keeps records and reports together, and tracks progress.

Residents also have the app and our customer service desk, with a human response 24/7 to receive requests and reports of faults. Requests are recorded and passed to the teams responsible for handling them.

What do management services include?

Visit frequency, permissions and on-site tasks are tailored to each building and defined in the selected service plan.

Owners’ committee, meetings and resolutions

We turn owner decisions into trackable work.

View full details +

Agenda and meeting materials
Attendance, proxies and voting
Minutes and follow-through on resolutions

The result for the condominium: The benefit: clearer ownership and fewer loose ends.

Budgets, accounts and collections

Owners can see what the property needs and how funds are being used.

View full details +

Monthly budget and annual costs
Income, expenses and vendor payments
Internal reminders and escalation where required

The result for the condominium: The benefit: stronger cash-flow visibility and fewer surprises.

Resident support

View full details +

Requests documented and passed to the responsible teams, with photos where relevant
Status tracking through closure
Updates to residents and the condominium owners’ committee

The result for the condominium: The benefit: requests do not depend on a volunteer’s memory.

Building systems and safety

We manage the calendar and follow-up around critical systems.

View full details +

Elevators, fire systems and generators
Solar, pumps, gates and CCTV
Reports, certificates and corrective-action tracking

The result for the condominium: The benefit: better continuity and an organized compliance trail.

Quotations, vendors and projects

Calling a contractor is only the start; the work still needs to be scoped and verified.

View full details +

Defining the need and obtaining quotations
Comparison and presentation to the condominium owners’ committee where needed
Scheduling, supervision and completion checks

The result for the condominium: The benefit: greater control of quality, cost and timing.

Cleaning, landscaping and presentation

We protect the daily experience of the common areas.

View full details +

Cleaning programs and quality checks
Landscaping, irrigation and licensed pest control
Lobbies, stairs, parking and outdoor areas

The result for the condominium: The benefit: a better living environment and stronger property presentation.

Faults and urgent incidents

When something goes wrong, everyone should know who receives the alert and who acts.

View full details +

24/7 human intake for logging incidents and assessing priority
Mobilizing the appropriate provider
Communication and follow-up through resolution

The result for the condominium: The benefit: less stress and no time lost searching for the right contact.

New-building onboarding

A new property needs operating routines from day one if it is to stay new.

View full details +

System, area and contract inventory
Budget and maintenance calendar
Collections, communications and records setup

The result for the condominium: The benefit: sound routines before neglect and recurring issues begin.

Transparency and records

If work is not documented, it is difficult to manage, explain or improve.

View full details +

Operations and maintenance reporting
Budget and collections reporting
Minutes, certificates, quotations and vendor history

The result for the condominium: The benefit: owners know what was done, what remains open and why.

Ready to build the right service structure for your property?

Schedule a visit and request a proposal Understand the management service fee